How long do I have warranty?
The warranty applies to the entire product range of the seller presented at www.bmsaudio.com and www.bmsaudio.de with the exception of the product types listed below:
- Accus and Batteries
- plug connector
- Switches and push-buttons
- Groupy products with specific accessories
The guarantee is valid for a period of 3 years from the date of delivery. The guarantee covers the territory of the Federal Republic of Germany. If during the warranty period material or manufacturing defects occur in the purchased products, the seller grants the customer within the framework of the warranty one of the following services at his discretion:
- free repair of the goods or
- free exchange of the product against an equivalent article (if necessary also a follow-up model, if the original product is no longer available).
Warranty claims are excluded:
- abusive or improper handling of the goods;
- Failure to observe any safety precautions when installing the goods; use of force (e.g. impact, shock, fall);
- unauthorized repair attempts;
- normal wear and tear.
Recognized material or manufacturing defects must be reported immediately, at the latest within two weeks of discovery, in text form:
BMS Audio GmbH
Maulacher street 25
74564 Crailsheim, Germany
Should the customer fail to meet the aforementioned deadline, he shall forfeit his claims under this guarantee. This does not apply if he is not responsible for the failure to meet the deadline. The customer must enclose a copy of the original invoice for the goods in order to apply for warranty service. The legal rights of the customer are not restricted by this guarantee.
Further information can be found in our terms and conditions.